HubSpot Sales Hub vs Chili Piper
A side-by-side comparison of features, pricing, and ratings to help you choose.
HubSpot Sales Hub
Easy all-in-one CRM with built-in sequences
Free plan
Free CRM; paid Sales Hub from ~$20/seat/mo, scaling steeply
Chili Piper
Inbound lead routing & instant booking
$22/mo
From ~$22/seat/mo; routing modules priced separately
At a glance
| Spec | HubSpot | Chili |
|---|---|---|
| Editorial rating | 4.5 / 5 | 4.5 / 5 |
| Starting price | Free plan | $22/mo |
| Budget tier | Mid-range | Mid-range |
| Complexity | Beginner-friendly | Intermediate |
| Primary category | CRM | Meeting Scheduling |
| Integrations | 1500+ | 50+ |
| Founded | 2006 | 2016 |
Feature comparison
HubSpot offers 11 of 11 tracked crm features; Chili offers 2.
| Feature | HubSpot | Chili |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
HubSpot Sales Hub
Pros
- Free CRM tier and exceptionally easy onboarding
- Sequences, dialer, and meeting links built in
- Huge app marketplace and clean reporting
Cons
- Costs escalate quickly with seats and tiers
- Advanced automation gated to higher plans
- Less customizable than Salesforce at the top end
Chili Piper
Pros
- Best-in-class form qualification and instant booking
- Sophisticated routing by territory, account, round-robin
- Tight Salesforce/HubSpot handoff for inbound
Cons
- Pricier and more complex than a basic booking link
- Modules (Concierge, Distro) billed separately
- Overkill for teams without real inbound volume
The verdict
These two are evenly matched on our score. Choose HubSpot if you value startups and mid-market teams that want one easy crm + engagement suite. Choose Chili if you need demand-gen and sdr teams that need instant inbound lead routing.
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