JustCall vs Fireflies.ai

A side-by-side comparison of features, pricing, and ratings to help you choose.

JustCall

Calling, SMS & AI for sales teams

4.3 (2,100)

$29/mo

From ~$29/seat/mo; AI and dialer features on higher tiers

Full review Visit

Higher rated

Fireflies.ai

AI notetaker for every meeting

4.5 (4,300)

Free plan

Free plan; paid from ~$10/seat/mo, AI features on higher tiers

Full review Visit

At a glance

Spec	JustCall	Fireflies.ai
Editorial rating	4.3 / 5	4.5 / 5
Starting price	$29/mo	Free plan
Budget tier	Budget-friendly	Budget-friendly
Complexity	Beginner-friendly	Beginner-friendly
Primary category	Phone System & Dialers	Conversation Intelligence
Integrations	100+	60+
Founded	2016	2016

Feature comparison

JustCall offers 6 of 11 tracked conversation intelligence features; Fireflies.ai offers 9.

Feature	JustCall	Fireflies.ai
Call & meeting recording
Transcription
AI summaries & notes
Talk-time & topic analytics
Deal & pipeline intelligence
Coaching & scorecards
Auto CRM sync
Multi-language support
Free plan
API & webhooks
Priority / 24-7 support

JustCall

Pros

Calling, SMS, and AI coaching in one affordable tool
Auto/predictive dialer and bulk SMS for outbound
Solid CRM integrations at SMB pricing

Cons

Call quality/reliability can be uneven
Support response times vary
Best AI features require pricier tiers

Fireflies.ai

Pros

Generous free tier and very low paid pricing
Accurate transcripts, summaries, and search
Works across Zoom, Meet, Teams, and dialers

Cons

Lighter deal/pipeline intelligence than Gong
Coaching and analytics are basic
AI credit limits on lower tiers

The verdict

Fireflies.ai edges ahead on our editorial score, but the right pick depends on your priorities. Choose JustCall if you value smb sales teams that want calling, sms, and ai without a big budget. Choose Fireflies.ai if you need teams that want cheap, reliable ai notes and transcripts across meetings.

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