Otter.ai vs Fireflies.ai
A side-by-side comparison of features, pricing, and value to help you choose.
Otter.ai
Popular AI transcription & meeting notes
Free plan
Free plan; paid from ~$17/seat/mo
Fireflies.ai
AI notetaker for every meeting
Free plan
Free plan; paid from ~$10/seat/mo, AI features on higher tiers
At a glance
| Spec | Otter.ai | Fireflies.ai |
|---|---|---|
| Starting price | Free plan | Free plan |
| Budget tier | Budget-friendly | Budget-friendly |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | Conversation Intelligence | Conversation Intelligence |
| Integrations | 20+ | 60+ |
| Founded | 2016 | 2016 |
Feature comparison
Otter.ai offers 6 of 11 tracked conversation intelligence features; Fireflies.ai offers 9.
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Call & meeting recording | ||
| Transcription | ||
| AI summaries & notes | ||
| Talk-time & topic analytics | ||
| Deal & pipeline intelligence | ||
| Coaching & scorecards | ||
| Auto CRM sync | ||
| Multi-language support | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Otter.ai
Pros
- Accurate live transcription and captions
- Generous free plan
- Simple and broadly compatible
Cons
- Not sales-specific (no deal intelligence)
- Limited coaching/analytics
- English-centric
Fireflies.ai
Pros
- Generous free tier and very low paid pricing
- Accurate transcripts, summaries, and search
- Works across Zoom, Meet, Teams, and dialers
Cons
- Lighter deal/pipeline intelligence than Gong
- Coaching and analytics are basic
- AI credit limits on lower tiers
The verdict
The right pick depends on your priorities. Choose Otter.ai if you value anyone who wants cheap, reliable meeting transcription and notes. Choose Fireflies.ai if you need teams that want cheap, reliable ai notes and transcripts across meetings.
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