Outreach vs Fireflies.ai
A side-by-side comparison of features, pricing, and ratings to help you choose.
Outreach
Enterprise sales execution & sequencing
Custom pricing
Custom annual pricing, typically ~$100+/seat/mo at scale
Higher rated
4.5 (4,300)
Fireflies.ai
AI notetaker for every meeting
Free plan
Free plan; paid from ~$10/seat/mo, AI features on higher tiers
At a glance
| Spec | Outreach | Fireflies.ai |
|---|---|---|
| Editorial rating | 4.3 / 5 | 4.5 / 5 |
| Starting price | Custom pricing | Free plan |
| Budget tier | Premium | Budget-friendly |
| Complexity | Advanced | Beginner-friendly |
| Primary category | Sales Engagement | Conversation Intelligence |
| Integrations | 100+ | 60+ |
| Founded | 2014 | 2016 |
Feature comparison
Outreach offers 6 of 11 tracked conversation intelligence features; Fireflies.ai offers 9.
| Feature | Outreach | Fireflies.ai |
|---|---|---|
| Call & meeting recording | ||
| Transcription | ||
| AI summaries & notes | ||
| Talk-time & topic analytics | ||
| Deal & pipeline intelligence | ||
| Coaching & scorecards | ||
| Auto CRM sync | ||
| Multi-language support | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Outreach
Pros
- Best-in-class sequencing and admin controls at scale
- Bundled conversation intelligence and deal management
- Mature reporting and rep-productivity analytics
Cons
- Enterprise pricing and annual contracts
- Heavier setup and admin burden
- Overkill for small teams
Fireflies.ai
Pros
- Generous free tier and very low paid pricing
- Accurate transcripts, summaries, and search
- Works across Zoom, Meet, Teams, and dialers
Cons
- Lighter deal/pipeline intelligence than Gong
- Coaching and analytics are basic
- AI credit limits on lower tiers
The verdict
Fireflies.ai edges ahead on our editorial score, but the right pick depends on your priorities. Choose Outreach if you value large outbound orgs that want sequencing, deals, and forecasting unified. Choose Fireflies.ai if you need teams that want cheap, reliable ai notes and transcripts across meetings.
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