Gong vs Fireflies: Which Conversation Intelligence Tool? (2026)

The short version: choose Gong if you want deal-risk intelligence, coaching, and forecasting built on every call; choose Fireflies if you want affordable, reliable AI notes and searchable transcripts without an enterprise contract.

Gong vs Fireflies at a glance

	Gong	Fireflies
Starting price	Custom annual, platform fee + per-seat	Free plan; paid from ~$10/seat/mo
AI/standout feature	Deal-risk signals + coaching	AI notes, summaries, search
Key capability	Revenue intelligence + forecasting	Record, transcribe, summarize meetings
Free plan/trial	No free tier; demo only	Free plan available
Best for	Revenue teams scaling coaching	Teams wanting cheap, reliable notes

Pricing

Fireflies has a free plan and paid tiers from roughly $10/seat/mo, with the heavier AI features on higher tiers, which makes it one of the cheapest ways to put AI notes on every call. Gong does not publish pricing: it sells custom annual contracts that combine a platform fee with a per-seat charge, and it leans enterprise. The gap is large and deliberate, you are paying for a notetaker versus a revenue platform. European teams that want a middle ground can also look at Modjo for GDPR-friendly conversation intelligence.

Verdict: Fireflies for affordable, predictable per-seat pricing; Gong only if its intelligence justifies a platform-fee contract.

Features

Gong is the category leader in revenue intelligence, capturing calls, emails, and deals, then using AI to surface what is working, what is at risk, and how to coach, with scorecards, trackers, and forecasting. Fireflies joins calls to record, transcribe, and summarize, makes everything searchable, and syncs notes to the CRM, with basic talk analytics and coaching. Fireflies covers the notes-and-recall job well; Gong goes far deeper into deal and pipeline intelligence.

Verdict: Gong for deal-risk insight and coaching depth; Fireflies for accurate, searchable notes across every meeting.

Integrations

Gong offers around 100 integrations including Salesforce, HubSpot, Outreach, Salesloft, and Zoom, tuned for revenue stacks. Fireflies has roughly 60, centered on meeting platforms (Zoom, Google Meet, Microsoft Teams) plus Salesforce and HubSpot, so it captures calls wherever they happen. Gong wins on depth into the sales stack; Fireflies on easy coverage across meeting tools.

Verdict: Gong for deep CRM and sales-tool sync; Fireflies for broad, easy meeting coverage.

Ease of use

Fireflies is beginner-friendly: connect a calendar, let the bot join, and transcripts appear with summaries, with very little setup. Gong is more involved, and while it is not hard to use day to day, getting full value takes onboarding, configuration, and real change management to drive adoption. For a team that just wants notes tomorrow, Fireflies is the faster start.

Verdict: Fireflies for instant, low-effort adoption; Gong for teams ready to invest in a platform rollout.

See the live, data-driven breakdown on our Gong vs Fireflies comparison page.