Aircall vs JustCall
A side-by-side comparison of features, pricing, and ratings to help you choose.
Aircall
Cloud phone system wired into your CRM
$30/mo
From ~$30/seat/mo (3-seat minimum); annual billing
JustCall
Calling, SMS & AI for sales teams
$29/mo
From ~$29/seat/mo; AI and dialer features on higher tiers
At a glance
| Spec | Aircall | JustCall |
|---|---|---|
| Editorial rating | 4.3 / 5 | 4.3 / 5 |
| Starting price | $30/mo | $29/mo |
| Budget tier | Mid-range | Budget-friendly |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | Phone System & Dialers | Phone System & Dialers |
| Integrations | 100+ | 100+ |
| Founded | 2014 | 2016 |
Feature comparison
Aircall offers 9 of 11 tracked phone system & dialers features; JustCall offers 10.
| Feature | Aircall | JustCall |
|---|---|---|
| Power / auto dialer | ||
| Parallel dialing | ||
| Local presence numbers | ||
| Call recording | ||
| Voicemail drop | ||
| IVR & call routing | ||
| SMS / texting | ||
| CRM integration | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Aircall
Pros
- Fast setup and deep CRM/helpdesk integrations
- Automatic call logging and clean admin
- Power dialer, IVR, and SMS in one place
Cons
- 3-seat minimum and per-seat pricing add up
- Not built for high-volume parallel dialing
- Advanced analytics need higher tiers
JustCall
Pros
- Calling, SMS, and AI coaching in one affordable tool
- Auto/predictive dialer and bulk SMS for outbound
- Solid CRM integrations at SMB pricing
Cons
- Call quality/reliability can be uneven
- Support response times vary
- Best AI features require pricier tiers
The verdict
These two are evenly matched on our score. Choose Aircall if you value sales and support teams that want a crm-native business phone system. Choose JustCall if you need smb sales teams that want calling, sms, and ai without a big budget.
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