Pipedrive vs Chili Piper

A side-by-side comparison of features, pricing, and ratings to help you choose.

Pipedrive

Simple, visual pipeline CRM for SMBs

4.4 (9,400)

$14/mo

From ~$14/seat/mo; most teams on Advanced/Professional

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Higher rated

Chili Piper

Inbound lead routing & instant booking

4.5 (1,100)

$22/mo

From ~$22/seat/mo; routing modules priced separately

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At a glance

Spec	Pipedrive	Chili
Editorial rating	4.4 / 5	4.5 / 5
Starting price	$14/mo	$22/mo
Budget tier	Budget-friendly	Mid-range
Complexity	Beginner-friendly	Intermediate
Primary category	CRM	Meeting Scheduling
Integrations	400+	50+
Founded	2010	2016

Feature comparison

Pipedrive offers 10 of 11 tracked crm features; Chili offers 2.

Feature	Pipedrive	Chili
Visual pipeline management
Contact & company records
Email sync & tracking
Workflow automation
Reporting & dashboards
Built-in dialer
Sales forecasting
Mobile app
Free plan
API & webhooks
Priority / 24-7 support

Pipedrive

Pros

Cleanest visual pipeline, reps adopt it instantly
Affordable and quick to set up
Solid automation and activity reminders for the price

Cons

Lighter on marketing and support features
Reporting less powerful than HubSpot/Salesforce
Add-ons (LeadBooster, dialer) raise the real cost

Chili Piper

Pros

Best-in-class form qualification and instant booking
Sophisticated routing by territory, account, round-robin
Tight Salesforce/HubSpot handoff for inbound

Cons

Pricier and more complex than a basic booking link
Modules (Concierge, Distro) billed separately
Overkill for teams without real inbound volume

The verdict

Chili Piper edges ahead on our editorial score, but the right pick depends on your priorities. Choose Pipedrive if you value small and mid-size sales teams that want a fast, no-fuss pipeline crm. Choose Chili if you need demand-gen and sdr teams that need instant inbound lead routing.

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