Zoho CRM vs Pipedrive
A side-by-side comparison of features, pricing, and value to help you choose.
Zoho CRM
Affordable, feature-rich CRM
$14/mo
From ~$14/seat/mo; part of the broader Zoho suite
Pipedrive
Simple, visual pipeline CRM for SMBs
$14/mo
From ~$14/seat/mo; most teams on Advanced/Professional
At a glance
| Spec | Zoho | Pipedrive |
|---|---|---|
| Starting price | $14/mo | $14/mo |
| Budget tier | Budget-friendly | Budget-friendly |
| Complexity | Intermediate | Beginner-friendly |
| Primary category | CRM | CRM |
| Integrations | 800+ | 400+ |
| Founded | 2005 | 2010 |
Feature comparison
Zoho offers 10 of 11 tracked crm features; Pipedrive offers 10.
| Feature | Zoho | Pipedrive |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Zoho CRM
Pros
- Excellent value and deep feature set
- Tight integration with the Zoho suite
- Highly configurable
Cons
- Interface feels dated in places
- Setup can get complex
- Support quality varies
Pipedrive
Pros
- Cleanest visual pipeline, reps adopt it instantly
- Affordable and quick to set up
- Solid automation and reminders for the price
Cons
- Lighter on marketing and support features
- Reporting less powerful than HubSpot/Salesforce
- Add-ons raise the real cost
The verdict
The right pick depends on your priorities. Choose Zoho if you value cost-conscious smbs that want lots of crm features for the money. Choose Pipedrive if you need small and mid-size sales teams that want a fast, no-fuss pipeline crm.
Browse all tools →